Monday, September 15, 2008

NuvoleFashion.com: Who needs online anyways?!

I've recently come across a very good insight about online vs. offline customer traffic. In history many were the big revolutions that changed the way we do things. On of them, online, has certainly changed the way customers consume brands and products.

Some would have thought that online is for techies and the mainstream consumer will not be interested in this geeky stuff. Others have proved that the mainstream consumer is really online by Google stating that if Internet users were to make up one continent, they would make up the 5th largest one. But a new breed of thought has recently featured in a number of blogs and related articles. The next best thing is the total convergence of online and offline. Consumers need both! It's quite obvious and common sense...but in a tiny market such as our local market, the use of an online space may be underestimated, especially in the fashion industry.


Nuvole has recently launched its online website. The website, designed by Lab1977, exposes Nuvole's fashion collection whilst providing basic info. such as store location, contact details, etc. Strategically enough the website does not include an online store. And yes, I do find this strategic.

The traditional approach would be: Nuvole customer wants to buy some new clothes, drives to Birkirkara (or any other Nuvole Store location), passes by 4 other shop windows, possibly refrains from entering the alternative fashion stores, enters the Nuvole store and does the purchase if he/she finds some interesting clothes.

The new purchasing method should be: Nuvole customer is notified that new collection is in store, logs onto online website at the click of a button, reviews collection, likes the products, drives straight to a Nuvole store and does the purchase!

So should Nuvole refrain from developing an online store? Not necessarily, but the point is that Online complements Offline (seamlessly)...and local brands like Nuvole seem to be getting to that.

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